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Customer Testimonials

Overall Score



4.81


Composite Score


Quality

Customer Service

Value for Money


Review Date: 05/21/2021 | Author: Gerald S., Milford, CT

Comments: Easy to work with

Review Date: 03/20/2021 | Author: Mary H., Milford, CT

Comments: Tom was professional with a qualified crew. The job was completed in a reasonable time span.

Review Date: 07/05/2020 | Author: Steffanie E., Shelton, CT

Comments: Excellent work, very efficient & informative with each stage of our project.

Review Date: 05/18/2020 | Author: Stephanie B., Milford, CT

Comments: He was wonderful to work with! Professional and quality work

Review Date: 04/18/2020 | Author: John C., Seymour, CT

Comments: Tom is very professional and provided good work

Review Date: 01/20/2020 | Author: Andrew j. T., Madison, CT

Comments: KCS work for us was truly performed in a manner consistent with exceptional quality and communications with us were always in a respectful professional manner. As any project evolves, usually some unseen or unexpected issues are encountered, KCS exhibited clear and concise communication with us and were always respectful, accurately explained and provided a solution that was cost effective. Definitely exceeded our expectations. Highly recommend KCS for any carpentry work, small or large, that you are planning.

Review Date: 01/20/2020 | Author: Edward C., Milford, CT

Comments: Tom was great. His responsiveness and professionalism were outstanding He provided suggestions and options and performed the work very much to our liking and in only a few days. Beat and precise. Great hire! We are having him come back for me work!

Review Date: 08/14/2019 | Author: John F., Southport, CT

Comments: Tom and his crew were excellent! They are knowledgeable; explained exactly what had to be done and why; honest; fairly priced and extremely skilled. Would highly recommend their services!

Review Date: 05/13/2019 | Author: Patti A., Guilford, CT

Comments: Excellent, excellent, excellent contractor who is humble, patient and very honest. He is very detailed, meticulous and explained what needed to be done. My project took a week because of the rain and if not, it would have been done sooner. Showed up everyday very early in the morning and worked hard with his workers. Communicated well when he needed something and paused to seek clarifications where he was unsure when it came to how I wanted the deck to look like. Very happy with the work done as my deck came out gorgeous as I had envisioned. Although, he had to buy some additional materials, he promptly showed me all receipts of what he purchased and explained why. Which I very must appreciated. Afterwards, he pointed to me all the materials left and cleaned up nicely. This is the contractor for you folks. Not the pretenders out there who are ready to rip you off and be disingenuous. Highly, highly recommend.

Review Date: 05/07/2019 | Author: Ellen N., Hamden, CT

Comments: Very good carpenter. Quick, efficient and I would recommend Tom highly.

Review Date: 12/03/2018 | Author: Jane H., Clinton, CT

Comments: I was concerned about all the good testimonials but am very happy to say that I agree with them. Tom and his guys (and wonderful dog) came when he said, did what was asked for in a professional, timely and trustworthy manner and cleaned up after themselves each day. I will be hiring them again. Thanks guys!

Review Date: 08/28/2017 | Author: Nat R., Orange, CT

Comments: He arrived on time He specified what the job would be it was a fair price and he completed it on time Quality if work was excellent

Review Date: 04/15/2016 | Author: a Neighbor, Milford, CT

Comments: Tom and his team were punctual, professional, and did good work.

Review Date: 01/09/2016 | Author: Ed R., Shelton, CT

Comments: Showed up as promised, worked quickly, outcome was high quality. As a home owner I need a go to carpenter, and Kaufman is the team I will always call.

Review Date: 11/01/2015 | Author: Ambrosio T., Ansonia, CT

Comments: Literally, the second I clicked the "connect me" button on HomeAdvisor after finding matching contractors, Tom of Kaufman Carpentry Services called within 5 minutes. He arrived the same day to inspect and reasonably quoted the work, which was to fix an unsafe wood balcony off the master bedroom. Over the years, the balcony's wood planks were starting to curl and the railings were not safely secure, and a couple of the joists had gotten weaker. He said it was faster and more cost effective to just replace the wood balcony than replace the different parts piecemeal and "sistering" (adding support pieces) the weaker joists. Very nice and professional, he and his crew arrived on time the next day (Saturday), removed the old wood balcony, installed the new one, and cleaned up. The new balcony is nicer and sturdier than the old one that was removed. Responsive, fast, professional, great work, I would recommend Tom to anyone.

Review Date: 09/10/2015 | Author: Barbara B., Orange, CT

Comments: Tom & his crew replaced damaged exterior trim on our home. They completed the job on time & at a reasonable price. It looks great!

Review Date: 07/02/2015 | Author: a Neighbor, Milford, CT

Comments: They were prompt, professional and did excellent work.

Review Date: 06/06/2015 | Author: Rodger B., Monroe, CT

Comments: Did a great job repairing deck and redoing flashing. Worth every penny.

Review Date: 06/01/2015 | Author: Jim V., Shelton, CT

Comments: I simply can't say enough about Tom and the crew he has working for him. They all are friendly, polite and considerate. I had noticed that the stair stringers on my 9 year old deck were badly rotted and thought this was a job I could do myself. With the help of a neighbor, we removed the first stringer, which revealed more rot in the structure boards of the deck itself. I was in way over my head. Another neighbor had recommended HomeAdvisor so my wife immediately logged on and entered our problem. Within 5 minutes, I was on the phone with Tom. He was able to look at the job within a few hours, gave us a price, and we hired him. Fortunately the timing was good as he was between jobs. He was at our house with his crew the following day, at the time he said he would be here and had the rotten boards removed from the deck before he left for the day. The next day, Saturday, Tom and the crew were once again here when he said they'd be here, and worked all day to finish the repairs. The job came out perfect! Tom and his crew are meticulous workers. Tom made some changes to the way the stringers were attached to the deck after discussing the changes with me. He also suggested other changes to reduce the likely-hood of the stringers rotting in the future. When they left, you you be hard pressed to ever know they were ever there. Everything was cleaned up, looking like it was before the project began. Amazing! It's hard for me to put into words how thoroughly satisfied we are with Kaufman Carpentry Services. Based on my experience, I highly recommend them.

Review Date: 04/30/2015 | Author: Stephanie B., Milford, CT

Comments: We hired Tom and his crew to re-model our breezeway and dining room - what a job! Not only was it affordable, but they were efficient, clean, and great to work with, and they were able to get all the renovating done in a sufficient amount of time. Tom is extremely accommodating and helpful throughout the entire process - I very much enjoyed working with him, and would highly recommend Tom if you are looking to get work done. Looking forward to hiring Tom for our next project!

Review Date: 01/30/2015 | Author: Sharon S., Woodbridge, CT

Comments: Tom arrived on time and discussed our small but complicated kitchen alteration with real insight, providing a fair and competitive price for the work. He returned with his associate as scheduled, and proceeded to accomplish the work efficiently and in a craftsman-like manner. His expertise, and his ability to provide what can only be termed a "surgical intervention" in carpentry, saved us from having to do a much more costly project. We greatly appreciated his good humor, his willingness to clarify each step of the job, and his skill in performing the work. We would recommend him highly!

Review Date: 08/01/2014 | Author: Lori C., Hamden, CT

Comments: Tom and his crew are the best craftsmen. Their work is impeccable . Tom kept us well informed along the way. The crew were polite, on time, left the work area tidy each night. Tom and his crew really care about the quality of their work and your happiness with it. It would be our pleasure to use their services in the future. They are craftsmen and gentlemen.

Review Date: 01/14/2014 | Author: Todd F., Handen, CT, CT

Comments: Great, professional job. Tom is a true craftsman and I highly recommend him.

Review Date: 12/11/2013 | Author: Frank M., Bethel, CT

Comments: Great guy, great crew, and great work! Tom and his crew were excellent. They were professional, polite, and took pride in their work. Extremely pleased with the work they did. Had new gutters installed , fascia boards, vinyl soffit and wood shakes replaced. I would without a doubt recommend him. Frank M. bethel, ct

Review Date: 08/19/2013 | Author: a Neighbor, Guilford, CT

Comments: Tom Kaufman provides excellent carpentry services. Tom is a good communicator and has a genuine interest in customer service. In our experience he arrived on time, assessed the work carefully, priced the job so that it was affordable and completed the work in a timely way. He clearly takes a pride in the finished product and I will definitely call him for other work the future. A true gem in the carpentry business.

Review Date: 07/24/2013 | Author: Michelle F., Trumbull, CT

Comments: Tom did a great job, the work was completed on time. He was very accomodating to my work shedule and extremly organized and neat. We will be using him again in the near future,

Review Date: 06/11/2013 | Author: Leslie K., Naugatuck, CT

Comments: Tom and his crew did a phenomenal job rebuilding a deck around our pool, which was in danger of collapsing and bringing the pool down with it. My main concern was safety, especially for my small grandchildren, and protecting the integrity of the pool itself. KCS was knowledgable about and exceeded all safety regulations, giving me peace of mind. They showed up every day on time, left the site clean and tidy, worked quickly and efficiently, and finished the project within the promised time frame. Tom is a true professonal - honest and upfront and I look forward to working with him & his crew on future projects! HIghly recommended!

Review Date: 05/02/2013 | Author: Andrew V., Milford, CT

Comments: I had my front porch re-decked with tongue and groove, and a corner of the porch screened in. KCS added a (screen) wall with a door and built up studs to mount the screen to leaving the original railing and posts in place so to maintain the original look of the porch from the outside. Workmanship was top notch. Even my neighbors, around during the day, commented on the attention to detail and quality of the over all end job. KCS started when they said, finished quicker than I expected and left site clean and straightened at the end of each day. I also received numourous phone calls before and during the process with updates and progress.

Review Date: 01/24/2013 | Author: Jennifer K., Oxford, CT

Comments: Purely professional, neat, punctual, honest, trustworthy, reliable, hard working. Truly a contractor that you will not have to have any worries with! Went above and beyond expectations. Very responsible for my childrens safety. Stayed within budget.Very respectful! Could not have imagined a better choice!

Review Date: 08/31/2012 | Author: Tim B., West Haven, CT

Comments: I am very pleased with work and the price .

Review Date: 08/01/2012 | Author: Jim G., West Haven, CT

Comments: Exceeded my expectations. This was a job I had considered doing but, concluded it was beyond my ability. Contractor proposed (and completed) the repairs and included structral improvements well beyond what I would have considered. PS: Came to work early and completed the repairs and clean-up the same day with absolutely no stress.

Review Date: 07/05/2012 | Author: a Neighbor, Meriden, CT

Comments: He was able to start the job immediately and was finished in one day. Deck looks great. Would definitely consider him again for other projects.

Review Date: 06/08/2012 | Author: Cynthia i M., Milford, CT

Comments: Tom and his crew showed up on time and did everything we wanted done right the first time. I would highly recommend Tom to family and friends. It's so nice to meet an honest person with high standards. He also made sure everything was swept clean, so we didn't have to.

Review Date: 05/14/2012 | Author: Andrea S., Trumbull, CT

Comments: Tom and his crew were excellent. We've now found our carpenter/handyman and wouldn't consider using anyone else. The quality of their work was definitely a 5.0. The initial request was to have Tom build two wood doors in install them. Based on his professionalism and value we added more jobs on to his list (installed two new storm doors, replaced a rotted sill with one he built, installed a Place N Go flooring system in our finished basement, etc.). We will work with Tom and his crew again in the near future with other jobs we want to complete (replace rotted planks on our deck, patch and paint a ceiling, install a ceiling fan, etc.).

Review Date: 04/27/2012 | Author: a Neighbor, Ansonia, CT

Comments: needed to tweak a couple of items on my list after repairs were completed. Overall good work.

Review Date: 11/30/2011 | Author: Kenneth H., Shelton, CT

Comments: Contractor was honest and explained what the job entailed. He and his crew were pleasant and arrived at the time that was schedulded. Would hire this contractor again. Lastly,his price was very fair compared to other contractors and his response time was very quick. Highly recommended.

Review Date: 07/16/2011 | Author: Venu A., Orange, CT

Comments: Initially I felt his quote was expensive, but once I started researching and wait time with other people I decided to went with him. His did a great job in very professional manaer. I liked his work and very satisified.

Review Date: 06/17/2011 | Author: Richard P., Hamden, CT

Comments: Great guy.great deck

Review Date: 02/11/2011 | Author: Matt N., North Haven, CT

Comments: great company to deal with.

Review Date: 02/06/2011 | Author: a Neighbor, Shelton, CT

Comments: Kaufman Carpentry came the same day we spoke to him. He arrived late afternoon and finished removing the snow after dark (around 6 p.m.). They were very professional and my husband and I would recommend them in a minute.

Review Date: 01/30/2011 | Author: Frances F., East Haven, CT

Comments: Called me to discuss the project then called again to confirm and finalize. Very quickly removed over 3 feet of snow from my family room roof. Did an excellent job.

Review Date: 06/27/2010 | Author: Dennis D., Milford, CT

Comments: Thomas Kaufman was very honest, professional person. His workmanship was excellent. Before he did the work, he explained everything he was going to do and carried out the work very well to our satisfaction. He will be sending us an estimate for other work we requested him to do. I will be referring him to other people. Thank you Tom.

Review Date: 05/19/2010 | Author: Olympia H., Woodbridge, CT

Comments: They were efficient, professional and accommodating. They did a good job replacing our deck.

Review Date: 03/29/2010 | Author: a Neighbor, ,

Comments: I was very happy with his clean-up, every day. I found his promptness very refreshing of a Contractor. I've hired him again, for numerous more jobs and will continue to refer him to others needing quality work.